Shipping policy
Shipping Policy
Order Processing
United States of America orders only at this time.
Orders typically take 3-5 business days to be processed. Orders placed following a shop update may experience longer processing times due to the sheer volume of orders that tend to be placed all at once. Please allow 4-10 days for delivery to all U.S. addresses.
Missing/ Stolen Mail
Sometimes packages are prematurely marked as delivered. Please allow at least 1 week after your package is marked as delivered before contacting us.
If you suspect that your package went missing or stolen (no updates on tracking history, package marked as delivered but nowhere to be found, etc), please contact your postal service first and contact us afterwards. Package theft is a federal crime in the United States, so please contact the local authorities to file a police report.
We may not refund or send replacement orders for packages that are marked as delivered on postal Tracking History.
Inaccurate/ Incomplete Addresses
Please provide a valid shipping address in full at checkout. Packages lost or returned to us due to inaccurate or incomplete shipping information will be restocked into the shop. Shipping fees and lost packages due to incorrect shipping addresses are non-refundable. Please place another order and we will re-processed it.
We appreciate your patience and understanding.